FAQs

What method is used for shipping?

All packages are shipped via UPS and USPS.

Do you ship internationally?

We provide worldwide shipping

Can I change  or cancel my order once I've placed it?

Please be sure to contact us directly contact@kyemkollections.com before the items shipped, once your package is shipped we cannot change it.

Why is my Yoni soap a different color?

All of our Yoni bars and Yoni Gels come in different colors every time.

Why was my order returned to the sender?

Usually this happens when the address provided was incorrect or the package was never picked up. If you notice your package was returned to us please contact us directly for a refund.

How do I use the Yoni Products?

Before using our Yoni Products please consult with a professional or read the ingredients to see whether this product is meant for you. We suggest you only use our Yoni Gel and Yoni Bar EXTERNALLY. Use water inside vagina opening.

My Products were delivered broken what should I do?

This may happen through the carrier please be sure to contact the carrier directly for reimbursement. UPS contact: 1 (800) 742-5877 USPS contact. 1 (800) 275-8777